We want you to feel confident about where you play. Koru Casino is operated by a dedicated team committed to providing a secure and fair gaming environment. Our operations are overseen by recognised regulatory bodies, ensuring we adhere to strict standards.
Koru Casino is managed by a professional entity that focuses on delivering a high-quality online casino experience. We are committed to transparency in our operations and provide clear information about our licensing and operational structure.
Our licence is issued by the Tobique Gaming Commission. This commission is a recognised authority that oversees gaming operations, ensuring compliance with established regulations designed to protect players and maintain the integrity of the games we offer. This licensing provides a clear framework for our operations.
Security is a fundamental aspect of our service. We employ 128-bit SSL encryption to safeguard all player data and financial transactions. Furthermore, all our games utilise certified Random Number Generators (RNGs) to ensure fair play and unpredictable outcomes. This dual approach to security and fairness is central to our player commitment.
We believe in accessible communication. Should you have any questions or require assistance, our customer support team is available 24/7. You can reach us via live chat, directly on our website, or by sending an email to support@korucasino.com. We also maintain a comprehensive Help Centre and FAQ section for self-service.
| Contact Channel | Availability | Purpose |
|---|---|---|
| Live Chat | 24/7 | Instant queries and immediate assistance |
| Email (support@korucasino.com) | 24/7 | Detailed inquiries and support requests |
| Help Centre/FAQ | 24/7 | Self-help resources and common questions |
Our aim is to ensure you have a clear understanding of our operational framework and support systems, allowing you to play with confidence.
